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Author Topic: Looks like it's all over folks  (Read 7984 times)
toddlamp
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« Reply #75 on: May 05, 2009, 08:56:51 AM »

I have 1.6Ghz board and ran that sucker 10+hrs a day mon-fri for nearly a year with no problems at all.
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Dave P
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« Reply #76 on: May 05, 2009, 10:12:51 AM »

I agree. I generally go through two batteries worth of processing per day and have had no problems over the last year and a half.

The issue with the board is that people go to a forum like this when they have a problem. Those with motherboard issues will be the ones searching for "motherboard" and finding the poll. That said, I suspect that their failure rate was higher than that of a mainstream laptop. Both small production runs and the small size will generate their own problems and heat issues will compound them.
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sandydlc
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« Reply #77 on: May 05, 2009, 11:35:45 AM »


The issue with the board is that people go to a forum like this when they have a problem.


I agree.  How often do you visit a user's forum just to discuss how happy you are with a product?
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mcoqo
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« Reply #78 on: May 05, 2009, 11:56:52 AM »


The issue with the board is that people go to a forum like this when they have a problem.


I agree.  How often do you visit a user's forum just to discuss how happy you are with a product?
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mcoqo
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« Reply #79 on: May 05, 2009, 12:00:41 PM »


The issue with the board is that people go to a forum like this when they have a problem.


I agree.  How often do you visit a user's forum just to discuss how happy you are with a product?
Sorry for the above post, call me quick click. I have to disagree, maybe I am the minority, but I was on this site when my baby was running fine. It is a good forum, point blank(except when people start getting snippy with each other).
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toddlamp
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« Reply #80 on: May 05, 2009, 12:17:49 PM »

But most people who aren't fanboys like us, only do internet searches when they are encountering problems.
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mcoqo
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« Reply #81 on: May 05, 2009, 12:43:23 PM »

It is sad I am still a fanboy, even without my baby. That shows how good these are when they are working.
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Dave P
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« Reply #82 on: May 05, 2009, 01:32:37 PM »

I don't know if you can call us fanboys.

After all, the fan was the one thing that never worked well even right out of the box.
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j0
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« Reply #83 on: May 05, 2009, 02:45:14 PM »

It may be as good as it gets, but with only 24 votes it's hardly statistically significant - even among the members of oqotalk.

It may not be statistically significant, but if I were to bet based on those results, I would bet on the side that there have been more failures for the 1.6GHz model than what oqo have expected.

If I were to buy another oqo machine used, I certainly would buy a 1.5GHz model instead of the 1.6GHz model based on those results.
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Ronc
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« Reply #84 on: May 05, 2009, 07:07:07 PM »

Sorry for the above post, call me quick click.
Try the "modify" button.
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Dave P
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« Reply #85 on: May 06, 2009, 08:40:45 AM »

It may be as good as it gets, but with only 24 votes it's hardly statistically significant - even among the members of oqotalk.

It may not be statistically significant, but if I were to bet based on those results, I would bet on the side that there have been more failures for the 1.6GHz model than what oqo have expected.

If I were to buy another oqo machine used, I certainly would buy a 1.5GHz model instead of the 1.6GHz model based on those results.

I doubt the motherboard was redesigned for the 1.6GHz model which would indicate it is that old problem - overheating. If you go into advanced power options (at least on Vista but I believe also on XP) you can limit the processor speed.
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goolie
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« Reply #86 on: May 06, 2009, 12:14:58 PM »


If I were to buy another oqo machine used, I certainly would buy a 1.5GHz model instead of the 1.6GHz model

That would be a smart move, imo.  1.5MHz failures were pretty rare (not unheard of, but rare), and the 1.5MHz m02 platform ended up being a very robust, reliable one from the support/repair perspective.
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ekacz
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« Reply #87 on: May 06, 2009, 01:06:03 PM »

to jump in here, i was a happy oqo customer too, with my 64gb ssd, 1.6hz, and couldn't understand the negative comments, and i pushed the thing too,...

but then last week,...  pushed too hard i guess, and bam, black screed, no fan, nothing,...

motherboard failure,...

ek
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mcoqo
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« Reply #88 on: May 06, 2009, 05:58:05 PM »

Sorry for the above post, call me quick click.
Try the "modify" button.
Thanks Ron, it was too late for the modify button.I spaced out.
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roger
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« Reply #89 on: July 11, 2009, 09:52:08 PM »

... It was about working for a poorly managed company.  I like to think I have enough experience to be able to recognize that...
In every workplace I ever worked in, everyone was really strange except for me ... and perhaps one other person ... and even that other person was a little strange !

My OQO 02 is a great product. The only issues I had were with eXpansys Australia in Melbourne (now relocated to Hong Kong). They were just an inefficient post office who never checked to ensure my OQO was serviceable before original supply, took several months to organise repair of a broken out of the box unit and were late in supplying accessories ordered at the same time.

I have no idea what problems OQO have had but I do like their product. In this real world all organisations face difficulties and personality clashes all the time. They are generally overcome. Presently capitalism, as we knew it, is failing with extraordinary consequences. Investment banks have failed. Chrysler has filed for bankruptcy. OQO can't deliver the 2+.

Your posts add nothing to the collective knowledge available on this post and I recommend you delete them.

Hey Roger, you are a prolific poster to this forum so you know exactly how poor OQO have been with product quality and service.  So you have no right to blame the Melbourne office of eXpansys for anything at all. We  worked damned hard to look after customers such as you (I remember you based on your list of equipment) in the face of zero support from either OQO or eXpansys head office, to the extent that it cost us thousands to air freight faulty units to and from Texas, and thousands more to replace them when they either lost them or repaired them badly.  And we pulled all OQO's off the Australian site 9 months ahead of anybody else doing so because we were fed up with not being able to properly look after customers due to the above.  And by the way we did test every unit before sending them out which is more than anybody else does or should have to do; we did it because we quickly found out the horrendous failure rate out of the box, especially (but not only) power supplies.
FYI the Melbourne office had real people who cared about customer service. But although we tried we couldn't always make up for inefficient processes and very little communication or product supply from eXpansys UK, let alone dud products and shambolic warranty processes from OQO.  And the money I mentioned above that it cost us for OQO support came out of my pocket, not eXpansys UK's nor OQO's, because neither of those cared.

Sorry but I did not register these comments when posted but I can't let them pass:

particularly the quote about costing 'thousands to air freight faulty units to and from Texas, and thousands more to replace them when they either lost them or repaired them badly' and  'And the money I mentioned above that it cost us for OQO support came out of my pocket'

I expect you made several thousand dollars profit on your sale to me of an OQO and accessories.

I just posted the same OQO 02 I bought from eXpansys, Australia back to Texas and it cost $A47.30 insured. It had the same serial number when dead out of the box as it has today. If lost I can collect the insurance.

I am sorry it cost you personally 'thousands' but I expect my contribution to this loss should be no more than $A50. I expect corporate policy forbade you from using Australia Post or the United States Postal Service who offer exactly the same service as DHL, FedEx and Australian Air Express generally at less than half the cost and with no noticeable earlier delivery to the recipient Australian customer. So your profit was slightly diminished. Your issues are not with me but with eXpansys headquarters and OQO Inc.

I have told the story as I saw it. Your support was typical of Australian IT support. Why eXpansys  never bothered to advise their Australian customers of the relocation of their Australian office to Hong Kong is inexcusable.

I am sure you tried hard and I thank you for that. I can only commiserate with you on your financial losses and wish you well in your future endeavours.
« Last Edit: July 11, 2009, 09:58:28 PM by roger » Logged

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